ServiceNow | Big Blue Infotech – IT Solutions & Technology

ServiceNow transforms how work is done by allowing employees and customers flexibility and convenience. As a digital transformation platform, it enhances operational efficiency and growth without replacing existing systems. Through its intuitive, low-code interface, ServiceNow orchestrates and automates enterprise tasks, enabling organizations to swiftly adapt and scale. It stands out as the sole platform that supports both revenue growth and cost protection, guiding businesses towards a more efficient, growth-oriented future with a platform-first strategy.

Now Platform: A Unified Platform for Comprehensive Enterprise Automation

The Now Platform, powering all ServiceNow products, accelerates business by automating and linking tasks. It enhances operational efficiency by removing silos and managing complexity, promoting innovation, and improving experiences across a single architecture and data model. "One platform, one architecture, one data model. That’s the power of the platform."

WHY SERVICENOW?

Enhance self-service with a comprehensive Service Catalog in a modern storefront.
Optimize team management with real-time insights into workforce performance.
Streamline workflows for better outcomes using Process Mining.
Resolve issues swiftly with a Virtual Agent that understands natural language.
Deliver tailored, actionable search results with AI Search.
Accelerate tasks with Predictive Intelligence's machine learning.
Create complex workflows easily with the no-code Process Automation Designer.
Improve IT decision-making with the Configuration Management Database (CMDB).
Boost enterprise-wide productivity using Generative AI with Now Assist.

NOW PLATFORM BENEFITS

Leveraging Built-In Smarts

Harness native intelligence for smarter work and decision-making..
Utilize AI to enhance user experiences and automate manual tasks efficiently.

Streamlined Task Automation

Develop, track, and refine no-code workflows.
Enhance business efficiency by automating processes.
Cut costs and boost productivity by streamlining workflows, reducing manual tasks.

Boosting Work Efficiency

Empowers all levels of staff with decision-making capabilities.
Automates task routing and prioritization for efficiency.
Provides real-time insights for quick issue resolution and query responses.

Uniformity and Growth Potential

Achieve uniformity in business processes and prepare for expansion using a single platform.
Utilize a unified data model and architecture for integrated operations.
Benefit from a standardized framework ensuring seamless functionality across the Now Platform.

Fortifying Data Protection

Enhances security posture with essential tools and processes.
Utilizes automated security controls and certified integrations for consistency.
Protects data with comprehensive encryption layers.
Ensures continuous regulatory compliance through automation.