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ServiceNow offers a cloud-based platform that transforms business operations, enhancing efficiency by automating processes and integrating cross-functional workflows. By seamlessly connecting departments and optimizing workflows, ServiceNow enables organizations to streamline operations, reduce costs, and improve productivity, empowering organizations to focus on innovation and growth. It specializes in IT services management (ITSM), IT operations management (ITOM), and IT business management (ITBM)